About this resource
This webinar features Dr. Kevin Croke, Assistant Professor of Global Health at the Harvard T.H. Chan School of Public Health, as he presents key takeaways from the evaluation of an SDR program in Kakamega County, Kenya.
Kakamega County was the first geography to systematically explore Service Delivery Redesign as a mechanism to improve service delivery and population outcomes. An embedded process and outcomes evaluation helped to track the implementation of the reform and assess its impact on key outcomes. With the evaluation recently completed, this webinar engages on emerging results and key lessons from the research.